DialCare Telemedicine Service

DialCare Physician Access is a modern, easy-to-use telemedicine solution for non-emergency illnesses and general care. Members and their families have direct access to state-licensed and fully credentialed doctors, via phone or video consultations, to receive treatment and advice for common ailments, including colds, the flu, rashes and more. 

When medically appropriate, a doctor may prescribe a short term, non-DEA controlled medication for the member to pick up at the pharmacy of their choice.

Doctors are available 24 hours a day, 365 days a year, allowing members and their families convenient access to quality care from home, work or on the go.

Use DialCare Physician Access:

• For non-emergency medical issues and questions

• During or after normal business hours, nights, weekends and holidays

• If the member lives a significant distance from a primary care doctor

• When a primary care doctor is not available

• When traveling and in need of non-urgent medical care or advice

DialCare Provides Advice and Treatment for Common Ailments Including:

• Allergies

• Fever

• Respiratory Infections

• Asthma

• Gout

• Sinus infections

• Bronchitis

• Insect bites

• Skin inflammations

• Cold & flu 

• Sore throat

• Digestive issues

• Joint aches & pains

• Sports injuries

• Ear infections

• Rashes

• Urinary tract infections

• And more!